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Complimentary shipping on orders over $500Authentic luxury — every piece verifiedAI-powered heritage narratives for every garmentExpress worldwide delivery availableComplimentary shipping on orders over $500Authentic luxury — every piece verifiedAI-powered heritage narratives for every garmentExpress worldwide delivery available
The Heritage Edit

Client services

Returns & Exchanges

We want every Heritage Edit purchase to feel right. If you need to request a return or exchange, please review the conditions below and contact our support team promptly.

Effective immediately

Return window

Customers may request a return or exchange within 7 days of receiving their package.

Condition of returned items

  • Items must be unworn, unwashed, and unused.
  • Items must be returned in their original packaging with all tags attached.

How to initiate a return

Contact officialtheheritageedit@gmail.com with your order number to initiate a return or exchange. Our support team will provide the next steps.

Non-returnable items

Final sale items, swimwear, and intimate apparel are non-returnable for hygiene reasons.

Return shipping costs

Return shipping costs are covered by the customer unless the item delivered was defective or incorrect.